Support

Frequently asked questions

What is Appsterize?

Appsterize is an easy to use platform where you can create native mobile application for iPhone, Android and/or Windows phone without having technical expertise in mobile application development. Our platform is suitable for small-medium business and organization that need mobile solution at reasonable price.

Who can use Appsterize ?

Anyone. With Appsterize it's easy to generate and publish an application so it's accessible to everyone. You don't need any technical expertise to develop mobile application, we do it for you.

How does an application benefit my business or activity?

With your application, you can inform your users, customers or fans directly through their smartphone. You will be connected with them 24/7. You can let them have conversation with your brand and engage with them in more personal way. Put your information at your customers, fans or followers fingertip.

Is it easy to create mobile application via Appsterize?

You'll have your application in just a few steps.

  1. Select and configure your application menu
  2. Design and select your application style and navigation
  3. Choose the name and icon, write description and upload your content
  4. Finally, review, generate and publish your app

Who owns copyright of the mobile application?

All of our Terms of Condition can be found on our website. Basically you own and will continue to own and be responsible for any content that you upload to or publish via Appsterize. Appsterize does not provide you with the source code for your mobile application.

How much does it cost?

Currently, we provide Starter and Pro package but Getting started is absolutely free. Try out our platform for free in the first two months and experience most of our features and services. Once you are satisfied with your app you can either select Starter for Rp 500.000 per month per app or pick Pro package for Rp 1.000.000.000 per month per app.

Can I have more than one app? Do I need to choose a separate or different pricing plan for each of my apps?

Yes, you can. But, each pricing plan is per app and not per account.

What are the payment options?

We let you choose from three two of payment plans: a monthly subscription or annual subscription. If you pick annual subscription you've got 2 months discount. We use Veritrans payment gateway so we accept credit card and several bank for our services. All payments are secure.

I have built an app, can I preview it in actual device?

If you would like to see what your app would be like as a native app you can download Appsterize Connect for iOS, Android and Windows Phone completely free of charge.

What's involved in publishing mobile application?

To share your mobile application to your users, you have to publish it to the application stores. We'll let you know just as soon as your app is available. We also help checking your mobile application with application store approval guidelines.

You do not need to have a developer account to publish your mobile application. Every mobile application can be published via our Appsterize account in various application store. In case you want to publish your app via your own account, you need to be choose Pro Package plan and register to each application store. Register to be Apple Developer $99 per year, Google Developer $25 one-time free or Windows Developer $19 annually for individual or $99 for company account.

How long does it take for my app to be submitted to application store?

Our submission team will submit your mobile application the marketplace within 5 business days of receiving your submission request. However, each application store requires different internal review that takes up to an additional 10 business days.

How do I make changes to my mobile application after it has been approved?

You can make changes to your mobile application, whether updating content, add new features and application design using Appsterize CMS. After you check your mobile application with Appsterize Connect, you can make your changes immediately visible in the application. Every time a user starts your application, mobile application does a check with the CMS to see if any changes have been made and automatically picks them up. You users always have the most up-to-date version of your app. For some changes your application has to be submitted again to the stores, for example if you want to change your application description, or change application icon.